Our refund and returns policy lasts 7 days. If 7 days have passed since your purchase, we can’t offer you a full refund or exchange. Cancellation of bookings, listings, or consulting must be done within 7 days.
Important: Healomax.com only supports booking services and does not charge patients directly. For discounts, refunds, or concessions, please contact the concerned clinic, hospital, doctor, psychologist, therapist, or firm directly.
Once a coupon code is used and a purchase is made, it is non‑refundable.
The following items cannot be returned or refunded:
Required for Returns: To complete your return, a receipt or proof of purchase is required. Please do not send purchases back to the manufacturer.
Partial refunds may be granted in situations such as:
No Exceptions: No cancellations & refunds are entertained at present for assessments or sale items.
Once your return is received and inspected, you will be notified by email about approval or rejection of your refund. If approved, refunds will be processed to your original payment method within a certain number of days.
If you haven’t received a refund, please follow these steps:
If you’ve done all this and still haven’t received your refund, please contact us at:
We replace items only if they are defective or damaged. To request an exchange, contact us at healomax@gmail.com.
Note: Currently, no physical products are offered.
If an item was marked as a gift and shipped directly to you, you may receive a gift credit for the value of your return. If the gift was sent to the purchaser first, the refund will be issued to the gift giver.
To return a product, ship to: {physical address}.
Important Shipping Information:
• You are responsible for paying shipping costs for returns
• Shipping costs are non‑refundable
• If you receive a refund, the cost of return shipping will be deducted
Depending on your location, the time for an exchanged product to reach you may vary. For expensive items, consider using a trackable shipping service or shipping insurance.
Disclaimer: We do not guarantee receipt of returned items.